Nova Dental Partners

Nova Dental Partners

Reviews for Nova Dental Partners

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1.0
DAPI
Review from A.A.  |  Source: Google  |  Aug 03, 2021

The people you hire are a reflection of your practice. Your employees showed no sense of urgency given my dire circumstances which gives of the impression that this practice does not care about who walks in their doors. It serves as a clear reflection of how employees are trained to treat people in that way. Humma, the office manager was very rude and insensitive to my situation. There was an accident and I was running late and when I called to let them know, Humma said there was nothing she could do for me and that I would have to schedule for another day. I explained to her it was an emergency and I haven't been able to eat and can barely speak due the infection in my wisdom tooth and she kept cutting me off. She told me there was no room for me and that they already took two emergencies in. Finally, I called the Woodbridge location and they scheduled me within the next 15 min at the Fairfax location. Once I got there, Humma tossed the clipboard at me and told me to fill it out and that it would be an hour and half wait... she then proceeded to call two patients and asked if they could come early since they have free time, but you told me there were no time slots available. More

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